Launched in 2006, brand Croma is run by Infiniti Retail Ltd., a 100% subsidiary of TATA Sons and now has a customer base of more than 8 million customers. Croma was the first one-of-its kind as a leading large format specialist electronics retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade since its inception, Croma has almost become synonyms for all electronics needs, with its tech-savvy staff, product range, online presence and the will to help customers.
Croma has a network of 112 Croma stores spread across 19 cities. It also boasts of an extremely convenient online shopping experience on its own website www.croma.com and Android & iOS mobile app, where one can buy online and get their favourite electronics delivered across more than 5000+ pin codes in the country.
Bringing alive the promise of a ‘Brighter Every Day’ for its customers, Croma offers its customers a world-class ambience to shop both in-store and online at www.croma.com and also allows for a seamless ‘omni-channel’ shopping experience that lets a customer enjoy the best of both the online & the offline worlds. Croma ensures that for each customer, a Brighter Tomorrow begins Today!
Croma is also the first omni-channel electronics retailer uniting the 3 customer touch-points : a Croma store, the online electronics shop and a fully functional mobile app.
By availing Croma’s omni-channel services, a customer can order their favourite electronics online and pick it up from the nearest store in as less as two hours. With Croma’s virtual aisle, a customer can place an order of their dream gadget that may not be available at the store, but available on www.croma.com and get it delivered to their doorstep. Additionally, the express shipping feature enables a customer to get product delivery within 3 hours.
Croma ranges over 6000 unique products in stores across 6 lead categories – Digital Gadgets like Mobile Phones, Laptops & Tablets; Entertainment Solutions like Televisions, Soundbars & Home theatres; Cameras & Accessories for Photography Enthusiasts, Home Appliances like Air Conditioners, Refrigerators, Washing Machines; Cooking & Kitchen Appliances like Air Fryers, Soup Makers, Cooktops, Dishwashers and many more. Croma also allows customers to gift the freedom of choice to their loved ones with Gift Cards and e-Gift Vouchers of multiple denominations.
With the intent to delight customers all along, Croma launched its own label products in 2008. Brand Croma stands for – Life, More Beautiful; the promise is based not just on the beauty in the way they look but also the value they offer to a customer’s life. The range is a perfect fit, for those who desire a completely feature-packed and quality product.
Croma also enables a customer to pay by their preferred payment option. A customer could choose to pay for their electronics by cash, credit & debit cards, wallets and cash-on-delivery. We also allow customers to avail various Easy EMI options. To ensure that our customers enjoy their product to the fullest, we also encourage them to safeguard their products by availing an Extended Warranty across all categories.
Shopping at Croma will be a fulfilling experience, giving you access to a wide range of products at competitive prices. All this comes with a great after sale service provided by an authorized 24 x 7 customer care centre. You could contact us at Tel: 7207 666 000