Flat 10% Off on all Bills, Recharges, Gas Cylinder, LIC, etc

* Price may be different at store site (as prices are changing). Additional Money/Rewards will be added in your account (if applicable)

Pay Bills, Recharge or any other payment on Amazon
Buy Amazon Gift Card here
Open HDFC Digi Youth Account (For Non HDFC Bank Customers))
Apply for HDFC Prepaid Card (Available for All)
Apply for HDFC Millennia Debit Card on HDFC Netbanking
 

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How to Get 10% Off on All Recharges, Bills, LIC Premium, Gas Cylinder Bookings?

  • 1. Click on Pay Now Button and Pay Your Bills, Recharges, LIC Premiums, Gas Cylinder Booking, etc using Amazon Pay Balance (That You can get @ 10% Off, Details in following steps).
  • 2. Click on Buy Now Button & Visit HDFC Amazon Gift Cards website & Buy Rs.5000 Gift Card using your Millenia Debit/Credit or Prepaid Card. On All these 3 cards you will get 10% Cashback from HDFC Bank. So, In End, You will get Rs.5000 Gift Card in Just Rs.4500. (10% OFF)
  • 3. If you are a HDFC Customer, You just need to visit HDFC Netbanking or Branch to upgrade your existing Debit Card to Millennia Debit Card. Also, You can apply for one HDFC Millennia Prepaid Card using Apply Button on this Page to get more benefit..
  • 5. In Total, If you have one Millennia Debit Card & one Millennia Prepaid Card, You can Buy Rs.10000 worth of Amazon Gift Cards in Rs.9000 in 1 month & same can be used for your daily payments like Recharges, Electricity Bills, DTH Bill, Postpaid Bills, Gas Bills, Gas Cylinder Booking, LIC Premium payments and many more.

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Flat 10% Off on all Bills, Recharges, Gas Cylinder, LIC, etc

How much time will it take for a payment to be accepted by the biller?

  • Some billers take a maximum of 3 business days to accept the payment after the transaction is completed on Amazon.in
  • We request you to pay your bills at least 3 business days before the payment due date to avoid inconvenience

Can a bill payment be cancelled for a refund?

No, bill payments once made by you cannot be cancelled for a refund.

Why am I unable to make a bill payment?

 

  • Please ensure that you enter the correct authentication and account details while making a bill payment

 

At times, the delay could be due to technical reasons. Please retry after sometime.

My payment was successful, but the bill payment failed.

In cases of incorrect details or technical failure, the transaction will be completed but bill payment fails at the service provider’s end.

  • Payments done using Amazon Pay balance will be refunded instantly for such failed transactions.
  • For other payment methods, the refund will be processed in 2-4 business days, depending upon your bank's policy. Your bank usually sends you an SMS once the refund is successfully credited.

 

More Questions

Why did my bill payment fail?

Some of the common reasons for failed bill payments include:

  • Incorrect authenticator details like account no, customer ID etc
  • Late payment fee not added to the outstanding bill amount
  • Technical issues at the biller's end

 

In case of failure, a refund will automatically be processed to your account. Refunds to Amazon Pay balance will be instant, while refunds for payments made using other payment methods may take up to 2-4 days, depending upon your bank's policy.

The payment is successful on amazon.in, however my biller states that the bill is outstanding.

  • Some billers take up to 3 business days from the date of transaction on Amazon.in to confirm payment receipt.
  • If the payment has still not been accepted after 3 business days, the transaction will be cancelled by Amazon and a refund will automatically be processed to your account.
  • Refunds to Amazon Pay balance will be instant, while refunds for payments made using other payment methods may take up to 2-4 days, depending upon your bank's policy.

How do I make a bill payment?

  • You can make bill payments on the Amazon.in website, mobile site or mobile app.
  • On the Amazon Pay page, click on the specific utility for which you want to pay and follow on-screen instructions. For example, electricity, landline, gas etc.
  • You can also click on Bills from your Amazon.in home screen

 

What are the eligible payment methods for a bill payment transaction?

You can make bill payments using your Amazon Pay balance, Net banking, credit/debit card and UPI.

However, we have some restrictions on the payment method for electricity, gas, water, municipal tax, landline and mobile postpaid based on the:

  • Transaction Amount: For orders amounts of Rs.10,000 and above, only Amazon Pay UPI is supported
  • Number of Orders: For greater than 4 transactions per calendar month, only Amazon Pay UPI is supported

Can I get a payment receipt for my bill payment?

  • The receipt for your bill payment transaction can be downloaded from the order details on Your Orders page

 

What all utility bill payments are supported by Amazon?

Currently we support Electricity, Landline, Broadband, Water and Gas Bill payments.

Why do I see a BBPS logo on my bill payment page?

  • Since the biller is part of the Bharat Bill Pay System (BBPS) system, a BBPS logo appears on the bill payment screen
  • BBPS is a National Payment Corporation of India (NPCI) initiative. It enables interoperable bill payment services to customers and provides instant payment confirmation
  • NPCI, as the central unit, also undertakes clearing and settlement activities related to transactions routed through BBPS, thus enhancing customer confidence and experience

 

I am not happy with the resolution provided by the biller, can I raise a complaint?

Yes, you can raise a complaint via BBPS (Bharat Bill Pay System).

  • Please enter your BBPS reference number, select the issue code, describe the issue and submit a complaint at this link
  • BBPS number can be found on order details page on Your Orders. You can raise only one complaint for one BBPS reference number
  • If you are raising a complaint for a transaction done outside Amazon, please note that you will be able to raise a complaint for a BBPS reference number only if the mobile number associated with the transaction is the same as the mobile number registered with Amazon

 

How long does BBPS issue resolution take?

  • Please use this link to check the status of your complaint. Your complaints are resolved by NPCI appointed operating units and the SLA ranges from 4-7 working days
  • Please note that Amazon does not look into these complaints and will not be sending any notification when the complaint gets resolved

 

Is there a purchase limit for bill payments?

  • Yes, there is a purchase limit for bill payments
  • If multiple bill payment orders are placed through the same Amazon account or multiple Amazon accounts amounting to unfair usage of the bill payment system, we reserve the right at our sole discretion to cancel any bill payment order without prior notice

 

Is there any upper limit for the value of the bill payment?

Yes. Only bill payments of up to the value of Rs. 25,000 are permitted on Amazon (i.e, any order of Rs. 25,000 or above will not be processed). This limit of Rs. 25,000 is applicable across our website to all bill payment related categories, including electricity, gas, piped gas, water, landline, broadband and municipal tax bill payments.