(Just Launched) RedMagic 5S in Just $579

Europe: Austria, Belgium, Bulgaria, Lithuania, Croatia, Luxembourg, the Republic of Cyprus, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Sweden, Ireland, Hungary, Italy, Latvia, Malta, and the UK. North America: Canada and the United States Asia Pacific: Australia, Hong Kong(China SAR) , Indonesia, Japan, Macao(China SAR) , Singapore and Taiwan(China SAR) . Middle East: Israel, Kuwait, Saudi Arabia, United Arab Emirates. RedMagic accessories can be delivered to the following countries/regions: Europe: Austria, Belgium, Bulgaria, Lithuania, Croatia, Luxembourg, The Republic of Cyprus, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Sweden, Ireland, Hungary, Italy, Latvia, Malta, UK. North America: Canada and the United States Asia Pacific: Australia, Hong Kong(China SAR) , Indonesia, Japan, Macao(China SAR) , Singapore and Taiwan(China SAR) . Middle East: Israel, Kuwait, Saudi Arabia, United Arab Emirates.

Currently, the available payment methods for purchasing from our website are PayPal and credit card. For PayPal inquires, please contact PayPal directly at 1-402-935-2050 (calling from outside the U.S.) For credit card inquires, please contact your issuing bank for more information.

Shipping and processing times depend on the shipping method available in your region: European Union & United Kingdom: Standard Shipping (2–3 business days processing time + 2-15 business days delivery) Priority Shipping (1–2 business day processing time + 2–4 business days delivery) United States: Standard Shipping (2–3 business days processing time + 10-25 business days delivery) Priority Shipping (1–2 business days processing time + 2–5 business days delivery) Canada: Priority Shipping (1–2 business days processing time + 2–5 business days delivery) Asia Pacific & Middle East: Standard Shipping (2–3 business days processing time + 5-25 business days delivery) Priority Shipping (1–2 business day processing time + 2–5 business days delivery) Note: These shipping times are merely estimates. The real delivery time will depend on your destination. While we will try to deliver your order as quickly as possible, please note that orders placed during promotional periods and special events may require longer shipping times.

How do I repair or return my device?

If you are not satisfied with your RedMagic product(s) for any reason, you may request a return within 15 calendar days of delivery. To do so, please submit a support ticket requesting the return or replacement. Or you can contact support@redmagic.gg for help directly. Please note: the return or replacement is only applicable to devices purchased on redmagic.

What is the warranty policy for RedMagic products?

The official warranty policy is for the RedMagic phones bought from our official website (redmagic.gg) is as follows: EU & UK store: Category  Warranty period  Phone 24 months Accessory 12 months US & Canada store: Category Warranty period  Phone 12 months Accessory 6 months Global store: Category Warranty period  Phone 12 months Accessory 6 months

Except Canada, Asia Pacific and Middle East, all taxes are included for all orders in all regions . For Canada, Asia Pacific and Middle East, all our products will be shipped under DDU terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with courier on local import declaration and make a payment of duty/tax if necessary. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your RedMagic smartphone.

Yes, we will send extra adaptors for orders from Asia Pacific (and it’s conversion head for Australia), so that will fit your country standard.